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We have created a 360 degree feedback system to enable our customers to find out what their customers think of their workforce and services. Our 360 feedback system can be used for individuals and team feedback as well as for customer surveys and employee satisfaction surveys

We are well aware that there are other 360 systems available but the key consideration for us has been to make this technology available and relevant to the sectors we work with at an affordable price. Organisations can cost effectively use our feedback templates, write their own feedback questionnaires or create a combination of both.

For more information about our 360 degree feedback system Click Here

Three60degree.co.uk is part of The Grey Matter Group www.tgmgroup.net which was created in 2006 (Company Number: 6158047) to provide cost effective online solutions to enable organisations to improve their staff development by gathering evidence of knowledge and competence so that training plans, and more importantly budgets, can be focused on meeting identified staff development needs. Each online solution is hosted on its own website.

We believe 360 degree feedback that measures attitude, behaviour and customer perception compliments our other web based solutions:
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CIS Assessment provide online assessments to the health and social care sector to support the achievement of national training standards and the delivery of quality care and support. The assessments enable people to quickly measure and evidence their knowledge so that development can be tailored to meet knowledge gaps. Saving time, money, resources and backfill.
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Assess Online uses the same technologies as cis-assessments and is designed to measure and evidence knowledge in the social care sector against national mandatory standards or against organisationís own standards
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E-tna supports you to make accurate forecasts of your requirements for the coming year, quickly and easily.

By accurately forecasting the training that people require and recording when people attend training personal development plans become much more straightforward!

Recording when refresher courses are required by automatically scheduling it in, e-tna.co.uk will save you time and resources especially when linked in with our online assessments.
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Who are we?

The Grey Matter Group comprises of a team of professionals whose combined skills and experience have brought great success and benefits to the organisations. The company is managed by three full time directors and employs one other permanent member of staff.
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Alex Knapp, Managing Director

Before starting The Grey Matter Group with Piers and Sarah, Alex worked for technology companies in both in internal and external sales roles. With a keen interest in computing and technology, he has developed his knowledge over the past 12 years and it was this knowledge that sparked the idea of applying technology and more specifically developing the websites.

Over the past 5 years, Alex has acquired a wealth of knowledge about staff development and in particular the health and social care sector and national standards by working with customers and partners but also meeting the people who use the assessments and listening to their feedback.
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Piers Storey, Technical Director

Piers has worked in the IT industry for over 12 years in infrastructure convergence, web based solutions and customer support. Previously Piers ran his own company providing and supporting PCís and networks for the SME market and has used this knowledge to good effect both in supporting our customers and also developing simple, straightforward and user friendly assessments. Over the years Piers has developed numerous websites although the ones he is most proud of are those hosted by The Grey Matter Group.
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Sarah Knapp, Operations Director and Company Secretary

Until August 2010 Sarah worked for West Berkshire Council for 9 years as Social Care and Corporate Training / Development Manager and as part of the Councilís senior management team. Sarah completed her Chartered Institute of Personnel and Development degree in 2003 and used this together with 20 years of HR and commercial experience to provide an efficient and admired training function. Sarah was a Skills for Care committee member for 8 years and chaired the West of Berkshire multi-agency safeguarding adults learning and development group. She has a wealth of knowledge and experience in workforce development, particularly in the social care sector but also worked in private sector HR functions.
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Jane Quinn, Head of Product Development

Previously Jane was a Community Support Worker and Registered Child Minder providing care and support to both adults and children in a social care environment. Jane has also worked in health care and in various training roles (including social care) and has a BA (Hons) degree in Health Studies. Janeís role is to research, review and write assessments (together with our partners of specialist subjects) that support people to meet the outcomes required for the standards they relate to.
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Our Many Partners

It is essential that the business keeps overheads as low as possible to enable us to provide web based solutions at the lowest possible price as we are working with sectors where funding is extremely precious. We have therefore established many partnerships with local authorities, private, voluntary and independent care organisations and associations, NHS, sector skills councils and other organisations. We regularly employ contractors to provide specialist knowledge and services. We involve ourselves in national and local forums and conferences and undertake projects for organisations like Skills for Care so we can keep up to date with the ever changing landscape.

Together with our partners, we have a significant amount of experience added to our proven track record of delivering excellent web based social care solutions that make a difference to the every day lives of workers, managers and most importantly, the people who they provide services to.
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Mission Statement

Our mission is to continue delivering up to date and cost effective solutions that are easy for people to use. By working in partnership and listening to feedback, we will support organisations and people to respond to changing demands placed on the workforce.
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